They’re what service should be. And they’re exactly what Gateway Ford promises when you have your car serviced with us. Whatever Ford you drive, you can rest assured that our technicians have been through through a rigorous training program and are fully qualified with access to the right diagnostic tools.
As a new Ford owner, you will receive a Ford Express New Vehicle Warranty* with your purchase.
For details about this warranty, please select the date you collected your new, demonstrator or service loaner vehicle from your Dealership below:
When you purchase any Ford Parts and Accessories, these are also covered by warranty. Details of this Ford Express Parts and Accessories Warranty can be found here.
So we can keep you on the road when you're getting your car serviced you can also take advantage of our Free Loan Car program1. All you need to do is book a loan car when you book your next scheduled service at participating Dealers.
With Ford's Service Price Promise, you'll know what you're going to pay for a standard service before you even come in. So there are no nasty surprises for the life of your Ford2. To find out how much a standard service will cost for your vehicle use our handy Service Calculator here.
Getting a flat tyre or battery is never convenient so we have included State Auto Club Membership3 and Roadside Assistance for up to 12 months with your next standard service, for up to 7 years/unlimited km.
Need new brakes? With Ford's Service Price Promise for Brakes, you'll have peace of mind knowing the maximum price you will pay for new Ford Genuine Fitted Brake Pads.
Each time you leave your vehicle with a Ford Dealership for service, you can look forward to a vehicle report card. A comprehensive health check on your cars key wear and tear parts and systems. Understand more about the condition of your vehicle through an easy to follow Red/Yellow/Green rating system that tells you what needs assistance now, and what is coming up next, so you always know how your Ford is traveling.
Genuine Ford parts have been used to build your car and have been made or selected by Ford and rigorously tested as an integral component of the vehicle to meet high quality, safety and performance standards. This ensures that your Ford will drive, function and protect you the way it was intended. Genuine is best.
Never lose your way again with the latest map data for your Satellite Navigation system. If your vehicle has SYNC® 2 or 3 with satellite navigation, you'll receive yearly map updates for up to 7 years (but no later than 30 September 2024) when you complete your scheduled servicing with a participating Ford Dealer5.
Your new Ford is eligible for a complimentary 3,000km / 2 month 'Peace of Mind' Service Inspection across our Dealerships nationally.
 Available at participating dealers on scheduled services or overnight warranty repairs. Private and Blue, Silver and Gold Business Fleet customers only. Booking may be required. See www.ford.com.au/service/t-and-c for full terms.
 Available at participating Ford Dealers on vehicles built from 2007. Customers will pay equal to or less than the maximum price as published by Ford for the period of the web quote for standard items in the A and B logbook service together with selected routine maintenance items. See www.ford.com.au/service/t-and-c for full terms.
 Available to Private and Blue Business Fleet customers who have not reached 105,000km/7 years only at participating Dealers. State Auto Club Roadside Assistance & Membership is included for 12 months or until your next eligible standard service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership. See www.ford.com.au/service/t-and-c for full terms.
 Available at participating Ford Dealers. Excludes F-Series, FPV, ST, XR5 and Transit models. Customers will pay equal to or less than the current maximum price as published by Ford at ford.com.au/service/brakes. Maximum prices are subject to change.See www.ford.com.au/service/t-and-c for full terms.
 Customers must comply with scheduled servicing intervals. See www.ford.com.au/service/t-and-c for full terms.